Privacy Policy

Bgent is operated by HONG KONG METAAGENT TECHNOLOGY LIMITED (香港虛影科技有限公司, CR No. 76375164), with related operations involving 苏州虚影科技有限公司 (USCC 91320506MACLQWKA6E). Contact: contact@bgent.io.

Account & auth: email, OAuth identifiers (Google / WeChat), session cookies.

Merchant profile: business name, handle, hours, menu links, FAQ, phone, email, website, channel addresses you configure.

Bookings & Port: guest contact, intent, notes, preferred time, thread messages, delivery metadata.

Billing: pack purchases, payment references (WeChat/Jimu, PayPal, offline proofs), settlement notes.

Technical logs: IP, user agent, approximate timestamps needed for security and abuse prevention.

To provide the service (profiles, unlocks, messaging, payments), improve reliability, prevent fraud, comply with law, and respond to support requests.

Public profile fields you publish (or that appear on claimed pages) are intended to be readable by humans and Personal Agents.

Depending on configuration we use infrastructure and messaging providers such as hosting/database, Brevo (email), Twilio (SMS/WhatsApp), Telegram, WeChat OA, DeepSeek (optional auto-reply), and payment rails (Jimu / PayPal / banks).

Guest contacts may be forwarded to merchant-owned channels — those merchants become independent controllers for how they handle the conversation afterward.

We retain account, booking, and billing records as needed to operate the service and meet legal/accounting requirements, then delete or anonymize when no longer needed.

You may request access, correction, or deletion of personal data we hold by emailing contact@bgent.io. We may need to verify identity before acting.

Servers and processors may be located outside your home jurisdiction (including Hong Kong, Mainland China, and other regions). We take reasonable contractual and technical measures appropriate to the service.